Frequently Asked Questions
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Times vary depending on what services you request. Most bouncers take approximately up to 20 minutes to set up.
You will need to provide a level area about 20 x 20 feet square with an overhead clearance of 20 feet for our bounce castles.
The safest surface is a level grassy area. However, we can setup on concrete, asphalt, parking lots, etc. Please specify which surface the bouncer will be setup on so we can provide the appropriate anchors.
Unit Size - 15ft X 15ft Children under 8 yrs - 10; Children 9-12 yrs - 6-8; Teens - 6
Backyards, parks, gymnasiums, and just about anywhere else fairly level and clean will work great for a bouncer. Please make sure to inform us of where you plan on hosting your event.
Absolutely! If all the rules outlined on the Operating Instructions page of your rental contract are followed, and the unit is supervised at all times, they are very safe.
Yes, we can. For an additional charge of $20/hr.
There may be a separate delivery charge depending on location, please call in for specific location details.
Our units are all-day rentals. Deliveries are made from 7:30 - 11 AM and pickups from 6 - 8 PM (unless other arrangements are made).
Jump for Joy reserves the right to cancel a reservation (at no penalty to you) if there are heavy rains or high winds (over 20 mph). The safe operation of our units and customer safety is our utmost concern. However, once the unit is delivered, no refunds shall be issued due to bad weather.
Yes. We will deliver and set up your bouncers and ensure that it is clean and in good working condition before your party starts. Once the party is completed we will come back to take it down. Set up normally takes about 20-25 minutes, and takedown takes about the same. This service is included in your rental fee.
The sooner the better! We reserve our units weeks and sometimes months in advance. We don’t want you to miss out on the fun!
The bouncer must be within 100 feet of a dedicated 20-amp circuit. The blower uses as much electricity as an indoor fan once the bouncer is fully inflated. Please realize that only ONE BOUNCER may run per circuit.
YES. A deposit is required to reserve your bounce unit. Deposits are refundable. A credit will be issued if the event is canceled at least 3 days prior, or if Jump for Joy is unable to set units up due to inclement weather.
You must assign a responsible adult to supervise the children while the bouncer is in use. This adult must know all the safety rules and make sure those rules are enforced. You are responsible for the safety of the children and for the care of the equipment.
No. We place a protective tarp under the bouncer to minimize any damage to the bouncer or lawn. We also place stakes in the yard to anchor the bouncer. Please notify us of underground sprinkler lines, and try to keep that in mind when choosing a location for your bouncer.